Contact

To book a party, call us at (917) 714-4963

Phone Hours:
Sun-Sat: 9AM – 7PM
If you can’t reach us by phone, leave a voice-mail or fill out
the ‘Book a Party‘ form. We will call you back as soon as possible.

Mailing Address:
Cotton Candy Clowns
3841 Bailey Ave
Bronx, NY 10463

Terms & Conditions for Booking a Party:
  • Deposit required on credit card. No credit card? Please call us for other payment options. We are set up to accept purchase orders from public schools and colleges and are a NYC DOE approved vendor.
  • Tipping the entertainers: This is optional, but most clients do.
  • Cancellation Fees:
    • In order to cancel an event, you MUST notify us at least 48 hours before the event begins.
    • On parties $350 or less, a cancellation fee of 75.00 applies. The remainder is refunded back to the credit card used for the initial deposit.
    • On parties above $350, a cancellation fee of 17% of the gross total applies. Any remaining amount is refunded back to the credit card used for the initial deposit.
  • Rain and Inclement Weather
    If an event needs to be cancelled due to bad weather, we must be notified 48 hrs prior to the reserved event time. A cancellation fee of $200 will be retained on orders of $1,000 or more. If cancellations are made within 24 hours of reserved time and date, deposits will be forfeited. You can postpone the date with NO FEE as long as you give us 48 hours notice prior to the reserved event date and time.
  • Postponement:
    • In order to postpone, you MUST notify us at least 48 hours before the event begins.
    • There is NO FEE to postpone a party as long as it is done 48 hours prior to the event time. The deposit is not returned, but you are issued a gift certificate with our company in the amount of the deposit which must be redeemed within 1 year of issuance.
  • Getting permits from the city :
    • You must have your permit ready and in hand a minimum of 3 days before the event. We cannot hold your reservation on “permit delays” regardless if deposit was made or not.
    • If you do not have your city permit within 3 days before the event ; that event must be canceled or postponed . A full return of deposit will be provided, for the reason of “permit failure”.